Our Policies

Privacy Policy

At Luvbee Moments (luvbee.lk), we are committed to protecting the privacy and personal data of our customers. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase on our website.

Information We Collect

When you use our website or place an order, we may collect the following information:

• Personal identification details such as your name, email address, and phone number, provided during registration or checkout.
• Event details such as wedding date, venue, and couple names required to create your digital invitation.
• Payment information necessary to process your order, handled securely by PayHere, our trusted third-party payment gateway. We do not store your full payment details.
• Technical information such as your IP address, browser type, and device details, collected automatically through cookies and similar technologies.

How We Use Your Information

• To create, customize, and deliver your digital invitations or event websites.
• To process your payments and send order confirmations.
• To communicate with you regarding your order, provide customer support, and respond to inquiries.
• To improve our website, designs, and services based on customer feedback.
• To detect and prevent fraudulent or unauthorized activities.

Sharing of Information

We respect your privacy. We do not sell, rent, or trade your personal information to third parties. We may share your data only in the following limited circumstances:

• Trusted service providers: Third-party services such as PayHere (payment processing) or hosting providers who assist in running our business. These parties are bound by confidentiality agreements.
• Legal requirements: If required by law or in response to valid legal orders or government requests.

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance your browsing experience, analyze traffic, and understand visitor behavior. You may disable cookies through your browser settings; however, this may affect certain features of our website.

Your Rights

You have the right to request access to, correction of, or deletion of your personal data held by us. To make such a request, please contact us via the details on luvbee.lk.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact us through the information provided on luvbee.lk.

Last updated: 2025. This Privacy Policy applies to all users of luvbee.lk.